Trying the demo¶

You can see TalkWatch working before you point it at a console. Demo mode replays a capture from a real one that ships in the image: 53 calls, with the newest moved to an hour ago so the pages have something to show. Every number in it is fictional and every recording synthetic, and every page says so.

Now in the demo, with calls in progress and the streams between the lists

Starting it¶

The image has everything the demo needs, so it's the database, the image and four settings:

services:
  db:
    image: postgres:17-alpine
    environment: { POSTGRES_DB: talkwatch, POSTGRES_USER: talkwatch, POSTGRES_PASSWORD: change-me }
  talkwatch:
    image: ghcr.io/thecodesaiyan/talkwatch:latest
    depends_on: [db]
    ports: ["8080:8080"]
    environment:
      ConnectionStrings__TalkWatch: Host=db;Database=talkwatch;Username=talkwatch;Password=change-me
      Demo__Enabled: "true"
      Bootstrap__AdminUsername: admin
      Bootstrap__AdminPassword: a-long-password-of-your-own

Then open http://<host>:8080.

What it does¶

A replay on its own would sit still, so the demo keeps it moving. A new call arrives every four minutes (Demo__CallEveryMinutes), one of each kind in turn, from missed to answered to hung up in the menu, and calls ring and are answered on Now and Operator while you watch, so the example flows have something to fire on. It starts with example flows, alerts, people holding roles on the number, and two reports with a copy each to open.

Trying a scenario¶

You needn't wait for the next call. A bar at the foot of every page sets a scenario going, and it plays out in real time on the replayed console, a step every few seconds, so you can watch it on Now or Operator as it would happen on your own phones:

Calls: answered, missed, left as voicemail, or put through to an outside phone that answers.
Switchboard: a caller presses 1 and then 2, presses a key that isn't an option, or hangs up in the menu. Their card rides through the switchboard on Operator as they choose.
Alerts: the missed call and the hang-up during the greeting that the example flows alert on.
People: someone in the support team goes do-not-disturb, or is on a call, for a minute.

Each takes about a minute, and up to four play at once, since everyone trying the demo shares it. The bar folds down to a tab, and exists only in the demo.

The guest account¶

The sign-in page offers a shared guest account, with its password on the page and a Sign in as guest button. The guest is an admin, so every page and button is there to try. What would change the site for whoever comes next (people, roles, roles on numbers, group mappings, retention, the mail and Telegram settings) is refused when it's saved, with a message saying why, rather than hidden.

What stays in the demo¶

Nothing leaves the browser. Alerts arrive only in TalkWatch, channels other than the browser's own can't be added, test sends are refused, and reports are kept to read but never emailed.

Every 30 minutes (Demo__ResetMinutes) the demo starts over: it clears the calls, alerts, flows, channels and reports it has gathered and sets the examples up again, and a banner counts down to it. People and roles are kept, so nobody is signed out.

The names in the capture were pseudonymised along with the numbers. The demo gives the switchboards, options and ring group readable names ("Main switchboard", "1 · Sales and billing", "Support team"), and the people are stand-ins for whoever answers your phones.

When you're ready for your own console, carry on with Installing.